Ecartify CS-Cart Customer App ( Source code included )

Customer Mobile App for Android & iOS

Take your eCommerce business to the next level with the Ecartify Customer Mobile App. Built with React Native, this app helps you provide a convenient and engaging mobile shopping experience on both Android and iOS devices. Give your customers an easy way to explore products, browse categories, manage their shopping activities, and interact with your store directly from their smartphones.

With centralized management through your store's admin panel, you can customize the app's branding, organize homepage content, manage promotional banners, configure push notifications, and maintain help center information—all from one place.

Key Features

1. Android and iOS Compatibility

The Customer Mobile App is built using React Native to support both Android and iOS platforms. Reach customers across major mobile platforms and offer them a dedicated way to access your online store.

2. Complete Mobile Shopping Experience

• Guest Browsing: Allow customers to explore your store without signing in.
• Product Browsing: Let customers browse categories and view product details.
• Shopping Cart: Allow customers to add products to their cart and proceed with their purchases.
• Wishlist and Compare: Enable customers to save products to their wishlist and compare products.
• Three-Step Checkout: Provide a streamlined checkout process for a convenient shopping experience.
• Order Management: Give customers access to their orders and related information.

3. App Branding and Theme Customization

Customize the appearance of your mobile app to match your store's branding. Manage the following options from the admin panel:

• Upload your app logo.
• Configure Android and iOS app versions.
• Enable the Force Update option when required.
• Select your Privacy Policy and Terms pages.
• Set primary, secondary, header, and notification colors.
• Preview color changes before saving.
• Enable a dark theme for the app.
• Configure banner slide timing.

4. Flexible Homepage Layout

Build a homepage that highlights the content most important to your customers. Add and organize different homepage sections directly from the admin panel.

• Banners: Display promotional campaigns and important announcements.
• Products: Highlight selected products and product collections.
• Categories: Help customers discover products through category sections.
• Brands: Showcase available brands in your store.
• Vendors: Display vendor sections for your marketplace.
• Grid and Scroller Views: Choose how each homepage block is displayed.
• Block Positioning: Configure section order, titles, and See All links.

5. Manual and Automatic Content Selection

Choose how products and other content are added to homepage blocks according to your store's requirements.

• Manual Selection: Select the specific items you want to display.
• Automatic Selection: Populate eligible blocks automatically using available selection criteria.
• Product Filling Options: Display newest products, most popular products, bestsellers, products on sale, or products by rating.
• Flexible Display: Organize content in grid or horizontal scroller layouts.

6. Promotional Mobile App Banners

Create and manage banners to promote products, categories, brands, vendors, or special campaigns. Configure banner destinations so customers can open the relevant content by clicking a banner.

• Manage mobile app banners from the admin panel.
• Link banners to products and categories.
• Link banners to brands and vendors.
• Redirect customers to an external URL when required.
• Reuse banners in the app homepage layout.
• Configure banner display timing through the available theme settings.

7. Push Notifications

Keep customers informed with Firebase push notifications. Configure notification settings and send a notification title and message to app users directly from the admin panel.

• Manage push notification settings centrally.
• Send notifications to mobile app users.
• Communicate important updates and promotional messages.

8. Social Login and Search Suggestions

Make app access more convenient with social login options and useful search features.

• Social Login: Allow customers to sign in using Google, Facebook, or X (Twitter), subject to the required configuration.
• Guest Access: Let customers explore the app without logging in.
• Trending Searches: Configure search keywords that customers can discover.
• Recent Searches: Allow customers to see their recent search terms.

9. Wallet and Reward Points

Give customers access to their wallet and reward information within the mobile app.

• View the current wallet balance.
• Access wallet recharge options where available.
• Review wallet transaction history.
• Use available sorting and filtering options for wallet transactions.
• View reward points earned and used.
• Filter reward point records by all, earned, or used points.

10. Returns and Refund Requests

Help customers access their return-related information from the app. Customers can review return, replacement, and refund requests and track them according to their displayed status.

11. Customer Messaging

Provide a convenient place for customers to access their conversations with sellers. The app includes a messaging section where customers can view messages and continue conversations.

12. Built-In Help Center

Make useful support information available directly inside your mobile app. Add questions and answers through the admin panel and organize them by topic to help customers find relevant information.

• Create and manage Help Center questions and answers.
• Group information under relevant topics.
• Provide guidance about shipping and delivery, returns and refunds, account settings, and vendor-related topics.
• Help customers find answers to common questions within the app.

Centralized App Management from the Admin Panel

The Customer Mobile App add-on provides a dedicated Manage App Setting section in your store's admin panel. After the add-on is installed and the app is connected to your storefront, you can manage important app configurations from one place.

• Theme Settings: Configure app branding, colors, layout, search, notifications, and social login.
• Homepage Layout: Organize banners, products, categories, brands, and vendors.
• Mobile App Banner: Manage promotional banners and their destinations.
• Help Center Q&A: Maintain customer-facing questions and answers.

Benefits for Your Business

• Expand Mobile Reach: Make your store accessible through Android and iOS apps.
• Strengthen Brand Identity: Customize app colors, logo, and theme to match your business.
• Improve Product Discovery: Organize homepage content and highlight important products, categories, brands, and vendors.
• Support Customer Engagement: Use push notifications, promotional banners, and social login to communicate with app users.
• Simplify App Management: Control key app settings through your existing store admin panel.
• Provide Convenient Support: Make help center information and customer messaging accessible within the app.
• Improve Shopping Convenience: Give customers access to browsing, cart, checkout, wallet, rewards, orders, and return-related features in one mobile experience.

Installation and Setup

To get started with the Customer Mobile App, follow these general steps:

1. Download the Customer Mobile App add-on package from the Ecartify website.
2. Open Add-ons → Manage Add-ons in your store's admin panel.
3. Upload the add-on package using the available add-on upload option.
4. Install the add-on and enable its status.
5. Complete the required connection between your mobile app and storefront. Contact the Ecartify team for assistance with app setup and connection, if needed.
6. Open Add-ons → Manage App Setting to configure theme settings, homepage layout, banners, and Help Center Q&A.
7. Save your configurations and review the app experience.

Launch Your Store as a Mobile App

Give your customers a dedicated mobile shopping experience with the Ecartify Customer Mobile App. From product discovery and checkout to wallet, reward points, return requests, messaging, and help center information, the app brings important shopping features together for Android and iOS users.

Manage your app's branding, homepage content, promotional banners, push notifications, and customer support information from your store's admin panel. Create a mobile experience that reflects your brand and makes it easier for customers to interact with your business.

Get started with the Ecartify Customer Mobile App and bring your online store closer to your customers.